Resources used on a daily basis:
- Uptime: Internal system used to gain access to tablets. Shows whether tablets are installed, online, assigned to device slots, etc.
- Freshdesk: Database holding all network maintenance related tickets to dispatch to FORs. Also holds historical data of all past network maintenance related tickets previously completed.
- Field Nation: Field Technician system used to post work orders not covered by the internal Looma team. Can be used for all work order types such as offline tablets, re-installations, decor fixes, decor installs, relocations, and simple photo collection / survey tasks.
- Install Wizard / Device Setup ShortURL: Live updating URL utilized to re-download or initially download the device setup app.
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